The Pool Tile Company was established in Brisbane in 2003 by Robert and Amanda James to meet the needs of a specialised pool tile supplier for the pool building industry. Robert James has been involved with supplying products to the swimming pool industry since 1981.
The company grew quickly into a one-stop-shop for pool builders and their clients. Expansion then saw their product and customer base grow to commercial swimming pool builders, landscapers, home builders, developers and domestic users throughout Australia. The company currently employs over 50 people who now service the pool industry in Australia and overseas.
The Pool Tile Company is a direct importer of natural stone, porcelain pavers and specialty pieces as well as ceramic and glass mosaics suitable for pool applications and surrounds. Employing experienced staff enables the Pool Tile Company to deliver quality products in a timely and cost effective manner throughout Australia.
Their sales and support team offer quality advice to help customers make the decisions that are best for them. They also cater for custom orders to meet the needs of special projects or to supply non-standard products.
By catering for the specific needs of the pool building and related industries, they are able to focus on the products and services required by this sector. For example, in 2015 the company established a manufacturing facility in China to sheet glass mosaics without the use of mesh. This system greatly increases the open area for the tiler’s adhesive to bond to the glass.
The Pool Tile Company is also the sole Australian representative of the SERAPOOL range of commercial pool tiles and has supplied products to a vast array of schools, local government and holiday park projects.
Frequent overseas buying trips enables the Pool Tile Company to offer customers new products and ideas to meet changing market trends and consumer tastes. The ability to cater for custom orders and projects - together with an experienced team - provides unmatched service and experience to meet customer demand.
For industry clients, regular face-to-face visits are offered, along with free representative samples, access to a world class pool-specific website, expert advice, as well as timely and cost effective delivery.
The Pool Tile Company also has a chat function included on their website so that they can interact and provide pool-specific advice, as well as organise delivery of samples. End users can access their easy-to-navigate yet very comprehensive website.